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Customer Reward Program

At Climate Classics we understand the benefits of having loyal customers return again and again. We also believe that discerning shoppers are seeking quality products that represent real value for money while having less impact on our environment.

We seek to offer loyal customers even better value by inviting them to join our NEW Customer Reward Program.

 The Customer Reward Program operates by rewarding members with store-wide discounts, once their accumulated dollar value spent in our store reaches certain thresholds.

So the greater your spend, the greater your discount entitlement. Discounts apply store-wide but do not apply on lay-by items and items that have already been reduced below their normal full store price. e.g. SALE Items.  (See "Terms and Conditions of Use" below)

To take full advantage of the benefits your Customer Reward Program can offer, you must supply your unique customer code, which is located on the back of the Reward Card, when processing your purchase, either at our point of sale or over the telephone if it is a telephone purchase. Please contact our store for details on how to obtain your Card.

    

Climate Classics Clothing - Customer Reward Card
Terms and Conditions of Use
-----------------------------------------------------------

  1. The Climate Classics Clothing Customer Reward Card program,  [The Reward Program] is operated by Climate Classics Clothing ABN 41478175744. Participation in The Reward Program indicates agreement to be bound by its Terms and Conditions as detailed below.
  2. Only individuals may be Members of The Reward Program. A person can join The Reward Program with an initial purchase. A Customer Reward Card will be issued and activated at this time. The initial and all subsequent transactions will be included in the Member's Reward Account.
  3. A Member must complete the Registration Card at the Climate Classics Clothing Store in order to use any future discount entitlements issued through The Reward Program.
  4. A Member's name, postal address and a contact phone number are required when registering his or her Reward Account. An email address is optional. These details along with the Member's transaction history and mailing requests will be held on a database maintained by Climate Classics Clothing in order to administer The Reward Program. Under no circumstances will information be made available to any other parties or used for any other purpose unless required by law.
  5. Members must keep their registration details up to date. Customer Reward Cards that have not been used for 12 months will be cancelled and cannot be reactivated, however customers can rejoin as a new Customer Reward Card Member and be issued a new Customer Reward Card. 
  6. Members earn eligibility to discounts on all Full Price items available for purchase at the Climate Classics Clothing store in accordance with their Reward Level. Once a reward level has been achieved, entitlements to further discounts at that level shall continue, provided conditions in clause 5. herein have been satisfied. A Member's Reward Level is determined by the Member's Accumulated Australian Dollar Value spent at the Climate Classics Clothing Store thus :-
     
    Reward
     Level 
    Member's Accumulated
    $Value Spent in Store
    Member's
    Discount
    Entitlement

    Bronze
             $0 - $249.99
    Nil
    Silver
    $250.00 - $499.99
    5%
    Gold
    $500.00 - $999.99
    10%
    Diamond
    $1,000.00 and over
    15%
  7. In order to accumulate their $ Value Spent in Store, a member must present their Customer Reward Card at the time of each transaction at the point of sale or, if the purchase is by telephone, fax, mail order or online, by quoting their membership number - in each case before the purchase is concluded.
  8. All transactions on the Customer Reward Card accrue in the member's name only and cannot be assigned, sold, refunded, transferred, exchanged or otherwise dealt with except in accordance with these Terms and Conditions. 
  9. Unless otherwise specified the Customer Reward Program Discounts are not available with any other offer. Discounts shall only apply on items offered for sale at the full store price and shall not apply to "SALE" items, items that have been reduced below full store price and items purchased by Lay-By.
  10. Registration in The Reward Program indicates a member's agreement to receive mailings including special offer & event information and newsletters & catalogues.
  11. Members must report if their Reward Card is lost or stolen, and a replacement card will be issued.  
  12. The Customer Reward Card is neither a credit, debit or stored value gift card and is to be only used for purposes associated with the operation of The Reward Program. 
  13. All returns, or credits will be deducted from the Members Accumulated Store $Value Spent. 
  14. Any disputes relating to transactions in a member's Reward Account should be raised with the Business Owner as soon as practical. Climate Classics Clothing retains absolute discretion in the resolution of all disputes and the Business Owner's decision is final and binds Reward Program Members. 
  15. Climate Classics Clothing reserves the right, at any time without notice, to:
               1. decline to issue Customer Reward Cards;
               2. on reasonable grounds, withdraw or cancel Customer Reward Cards, 
                   or entitlements to Discounts;
               3. terminate a Cardholder's membership in The Reward Program; or
               4. terminate The Reward Program. 
      Reasonable grounds for withdrawal or cancellation of Cards include:
               1. any tampering or defacing or unauthorised use of a Customer Reward Card.
               2. any abuse or attempted abuse of the Customer Reward Card or The Reward Program;
               3. any use or attempted use of a Customer Reward Card in a manner contrary to these
                   Terms and Conditions; or 
               4. any reasonable suspicion of dishonesty of a Cardholder in connection with The Reward
                   Program.
  16. Climate Classics Clothing will not be liable for the suspension or termination of The Reward Program on any account whatsoever. All conditions and warranties, whether express or implied and whether arising under statute or otherwise, as to the condition, suitability, quality, fitness or safety of any goods or services supplied to Members under The Reward Program are expressly excluded to the full extent permitted by law. Any liability the Climate Classics Clothing may have to a member under statute in respect of such goods and services which cannot be excluded is limited, where permitted, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at Climate Classics Clothing's option. 
  17. Climate Classics Clothing is not liable for;
               1. Any delay in replacing a lost, stolen or damaged Customer Reward Card.
               2. The suspension and/or termination of The Reward Program.
  18. The Climate Classics Clothing Customer Reward Card remains the property of Climate Classics Clothing and may be recalled or cancelled at the reasonable discretion of Climate Classics Clothing at any time. Climate Classics Clothing reserves the right to make any changes at any time to these Terms and Conditions and to any part of The Reward Program. A current version of these Terms and Conditions will be available on the Climate Classics Clothing Shop website at www.climateclassics.com.au/customerrewardcard.htm
  

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